Matthias Lang
General Company Circle
Customer Facing Circle
Holacracy and beyond
Next:Pedition
dG Backbone
Scalable Products
People Operations Circle
Brand & Ops Ensemble
Purpose:
Rewriting the future of organization - Catalyzing the evolution of wholesome organizations.
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Domänen:
- Staffing of Client Projects
Accountabilities:
- Delivering requested services to clients at cutting-edge standards
- Developing and maintaining sustainable client relationships
- Providing clearly structured and regularly updated economical perspective for all ongoing client projects, incl. offers, invoices, contract terms and volumes.
- Defining the daily rate for consultant services of dG and defining the boundaries of flat-rates for dG proposals
- Invoicing clients asap according to processes provided by @Undefined_Role
- Staffing client projects to the best interest of clients and organization.
- Specifying the consulting products and services dG offers to clients.
- Developing tools and processes that support know-how building and transfer during onboarding phase for consulting-related roles
- Demanding and checking bills and receipts from external staff members
- Defining standard operational processes and informing respective roles (i.e. @Undefined_Role) in order to adapt policies, standards and/or software to the needs
- Creating visibility and excitement for dG and its services on the market
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Strategic Alignment
für BM1Purpose:
dG has a clear and energizing strategic alignment, using all its resources most effectively towards dG's purpose, flow in our collaboration and positive impact in organizationsAccountabilities:
- Creating and maintaining a strategizing process that clarifies strategic decision-making + guardrails as reference point for all GCC subcircles
- Establishing a level of involvement, communication and feedback loops with the whole organization to strengthen commitment for dGs strategic directions
- Developing and refining strategic clarity from the perspective of what’s good for dG and its environments (integrating the following perspectives: current and future partners, dG’s highest potential, favorite customer, mother earth’s calling, medium- and long-term)
- Defining staff for Strategic Council Days to coordinate focus and design
- Broken record: reminding dG again and again of the strategic decisions which have been made as well as the process to change those should strong tensions arise
- Defining dG’s favorite customer & communicating within the organization
Purpose:
Populate next:land!
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Accountabilities:
- Scheduling regular meetings with key stakeholders of the client-organization (e.g. door-opener, leader)
- Reflecting the ongoing transformation and co-creating possibilities (sales opportunities) for a sustainable transformation with key stakeholders of the client-organization and @Engagement Lead
- Negotiating the terms of business (including billable prep-work) and travelcost with the client and informing @Engagement Lead
- Deciding on proper @Engagement Lead after integrating feedback of @Staffing Sparring for new and existing engagements with the account
- Scheduling regular meetings with all @Engagement Lead of this “account” to create common ground, alignment, and a sense of direction for the overall transformation
- Structuring the GDrive Folders in a simple and clear way
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Acquisition_Coach
für EDPurpose:
Full effectiveness for @Evolutionary Catalyst (Core Partners) on the marketAccountabilities:
- Scheduling sparring sessions (approx. 60’ per month)
- Agreeing quantitative and qualitative targets with the coachee (mandatory topics: capacity utilization, content positioning, visibility in the market, customer relationships ... might be supplemented by other topics) and developing targets further if necessary - to develop competencies for growing, farming and hunting
- Regularly discussing status and supporting coachee in realizing these and/or organizing support
- Providing ad hoc sparring if opportunities or risks for target achievement arise in the short term
- Supporting the coachee in creating transparency regarding their goals and the development process (within dG)
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Ecosystem Partner Relais
für Bernhard, GregorPurpose:
A lively and mutually beneficial relationship between dG and ecosystem partnersAccountabilities:
- Scheduling regular talks (at least once a year) w/ respective ecosystem partner to evaluate relation and potential
- Acting as Rep link for respective ecosystem partner, for tensions concerning the partnership
- Granting discounts for a specific public training to respective ecosystem partner after integrating feedback of @Pricing Strategy and the role organizing the event
- Processing tensions of dG as an organization with the respective partner
- Inviting and removing respective partner to and from relevant slack channels as determined in ecosystem partnership
- Pitching relevant roles to publish and remove a website profile of ecosystem partner when beneficial to client projects
- Inviting and removing ecosystem partner to and from relevant staff folders on g-drive
- Deciding about when to start and end an ecosystem partnership
- Pitching relevant role to provide a dG email address if beneficial to client projects
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Engagement Lead
für specific projectsPurpose:
Awesome management and coordination of consulting projectsAccountabilities:
- Contacting current leads (=potential clients) on request by @Staffing Sparring
- Publishing client requests on Slack to allow for challenging by @Do or Die
- Developing cutting-edge proposals (incl. pricing in accordance with @Pricing Strategy) upon request of a customer.
- Selecting suitable @Evolutionary Catalyst or Project Partners for client projects after integrating feedback of @Staffing Sparring
- Deciding the staffing of specific workshops within the project, based on transparent decision criteria
- Contracting with the clients on an ongoing basis to align expectations & logistics and adjust agreements as engagement needs evolve, saving related documents/emails @projects
- Forecasting needed consulting resources and sharing relevant information with all @Evolutionary Catalyst or external Catalysts "Project Partners" involved in the project - prior to project launch and throughout project
- Scheduling and facilitating regular staff meetings 1) for mutual updating of project-relevant information in the particular project staff and 2) for developing/improving the quality of the consulting strategy/work in a particular consulting project 3) for learning purposes & know-how transfer
- Storing relevant project documents and emails directly on dG Google drive preferably in Google-doc format under the respective project folder
- Providing relevant odoo data to @Project Backbone (Accounts, Projects, Sales Order Information)
- Setting up initial project and governance structure according to policy "Large Staff project in Glassfrog"
- Acting as by default @Ecosystem Partner Relais for Project Partners invited into projects for the first time.
- Informing @Ecosystem Partner Relais Shepherd about new Project Partners and add relevant data to the project partner list.
- Adding and updating opportunities in Odoo Pre-Sales Module, creating MVP-Sales Order(s) after proposal is confirmed by client
- Making agreements regarding the daily rate with involved project partners - taking into account the current Ecosystem Partnership Framework - and integration of feedback from @Pricing Strategy, if required.
- Scheduling and facilitating regular retrospectives to work better together within the staff and reflect on the staff and its dynamics
- Creating learning opportunities within the client work for existing and potential staff members (e.g. with less experience and learning objectives in that field)
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Evolutionary Catalyst
für specific projectsPurpose:
Cutting - edge consultancy services with impact for the client systemAccountabilities:
- supporting the @Engagement Lead in developing client-related documents e.g. crafting offers, proposals, design, photo protocol etc.
- making all client related documents (e.g. offers, proposals, design, photo protocol etc.) accessible and findable using project structure on the dG Google Drive provided by @Project Backbone
- providing and facilitating excellent consultancy services
- reflecting regulary the quality of delivery and the relationship with clients through peer to peer reviews inside dG and/or external coaching
- building relationships with potential clients to acquire new project opportunities that fit to dGs purpose
- leveraging contacts for dG initiatives
- providing expert knowledge about consulting practices to the organization in interviews with @Creator and by regularly updating and feedbacking confluence pages
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Firekeeper
Purpose:
Setting the stage at campfire days for wholesome pow-wow, collective learning and fruitful collaborationDomänen:
- Agenda of campfire days
Accountabilities:
- Designing the overall agenda of campfire days after listening to the needs and ideas of relevant roles
- Taking care of a beneficial framework.
- Documenting relevant output and distributing minutes
- Triggering searching for and booking venues @VenueSteward
- Preparing a stage for Creator Teams to present prototypes and results, receiving feedback and coordinating their work
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Accountabilities:
- Es sind keine Accountabilities für diese Rolle definiert.
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Domänen:
- Tickets for new functions of our CRM software
Accountabilities:
- Collecting needs from @Project Backbone role fillers regarding an efficient management of client projects
- Deriving prioritized requirements for User Interface Design and Features, subsequently providing those to @General Company Circle.
- Acting as go-to-role for roles within @Customer Facing Circle for design requests (not for technical questions) regarding our CRM software.
- Support @General Company Circle in communicating changes in design and processes of our CRM software in @Customer Facing Circle Tactical Meetings
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Pricing Strategy
Purpose:
Pricing of consulting services and public events reflects an excellent fit in the tension of purpose - market demand - business model.Accountabilities:
- Defining the prize range and standard daily rates for consulting services.
- Acting as sparring partner for pricing decisions of all roles accountable for pricing of dG services.
- Establishing and maintaining guidelines for economic agreements with external consultants and trainers whom we invite to projects or to whom we forward requests.
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Accountabilities:
- Updating Odoo according to guidelines published by @Quarterback with all project relevant information (i.e. creating SO for the upcoming three months, accounts, projects, workshops, etc) for confirmed projects until the 10th of every month
- Providing project structure on the dG Google Drive under the corresponding folder and instructing involved roles and project partners to make all project related documents (e.g. offers, proposals, design, Photo protocol etc.) accessible and findable there
- Providing Sales Order number (SO number) and terms of business like daily rate or travel cost to involved roles and project partners by end of month at the latest
- Checking and forwarding incoming invoices and expenses of external partners (project partners) to @Basic Financial Bee
- Informing external partners about the expense process including deadlines and reminding them about the deadlines
- Sending invoices to clients
- Checking and validating information in Odoo before an invoice is created (e.g. timesheets if entered)
- Reminding clients to pay outstanding invoices after checking invoices list provided by @Controller (after coordinating with @Account Orchestrating and @Engagement Lead if applicable)
- Triggering @Controller to send a formal dunning letter to client if necessary
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Accountabilities:
- coordinating scientific interviews on next:land topics
- ramping up and coordinating scientific projects with research institutes
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Accountabilities:
- Developing dG’s sustainability handprint and prioritizing dG’s SDG focus
- Developing dG offers that increase dG’s handprint
- Providing input to dG’s public profile / brand placement with respect to our sustainability actions
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dG Approach Topic Owner
für Regenerative TransformationPurpose:
Inspiring training and consulting materialsAccountabilities:
- Maximizing the customer value of our services by collecting and channeling user feedback (of @Evolutionary Catalyst and clients)
- Developing, maintaining and communicating a vision for the topic in focus
- Monitoring and communicating the profitability of topic related activities
- Maintaining an up to date development backlog in collaboration with @chief editor
- Initializing revision processes regularly for respective topics and confluence sites and pitching corresponding projects to @chief editor
- Onboarding new dG members to the topic and the documentation on confluence
- Refining and sharing dG experience and other relevant aspects for content inputs to @Content Strategy & Creation (text/pics/slides etc. for LinkedIn posts, website blogposts,; webinars etc.)
- Deciding on event landscape & sales funnel – from small intro webinar to year-long program – for the respective topic, integrating objections from @Brand Identity and their topic collaborators
- If there’s disagreement around who should staff which event: Making the final decision on delivery staff for events.
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dG Fingerprint
Purpose:
A concise, powerful and inspiring dG approach to organizational transformation workAccountabilities:
- Challenging the structure, conciseness and content of the dG approach library (under special consideration of current market needs)
- Reviewing decisions made and providing feedback / proposing changes about important fundamental questions of the dG approach to @Chief Editor
Purpose:
Transformative trainings that transmit Holacracy and dG's approach towards structured organisational frameworks and catalyze the capacities it requires.
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Domänen:
- Memberships and permissions for German Holacracy slack team
Accountabilities:
- providing and developing purpose for German Holacracy slack team
- fostering a cooperative and inspiring atmosphere
- maintaining channel structure, accepting members, appointing members to roles
Purpose:
Awesome and customer wowing cutting edge Next:Land programm
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Accountabilities:
- Defining the Favorite Customer and value proposition for n:p
- Briefing all n:p related outreach roles to align with Fav Customer definition and value proposition
Purpose:
Lean and legally compliant finance processes and partner relations
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Domänen:
- Signing of all contracts, agreements, forms which require the signature of a "Geschäftsführer" according to Austrian regulations
Accountabilities:
- Attending to all formal duties of a "Geschäftsführer".
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Accountabilities:
- Processing tensions and sharing up-to-date information from @Customer Facing Circle to @dG Backbone and vice versa
Purpose:
dG Expertise broadly accessible without direct interaction
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Accountabilities:
- Scanning the market for comparable products and offers, especially regarding pricing
- Publishing pricing structure and discount options for scalable products - to be offered to dG clients as well as to other potential buyers - after gathering the perspective of @Pricing Strategy and @Engagement Lead
Purpose:
Well energized and aligned Partners of the Organization and Members of the Association
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Casework Coordinator
für EnglischPurpose:
Casework groups are energized, focused and well aligned with the needs of its participants and dGAccountabilities:
- aligning the number of meetings per year and the specific dates with @focused collective attention
- scheduling meetings for all existing casework groups including non-dG members
- organizing hosts/facilitators for each session
- organizing a suitable venue in case the Harbour studio 11 is not available
- deciding on changes for casework group constellations after integrating perspectives of respective groups’ participants
- inviting people to join casework group after integrating perspectives of respective groups’ participants
- ensuring focus of the casework groups (Deepening the practice on systemic and next:land know-how)
- sharing relevant learnings with all dG partners where needs be
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Development Compass
für Anna, Elisabeth, SteffenPurpose:
A personal development journey for dG membersAccountabilities:
- Delivering the on boarding process (based on a guideline by Mentoring Calibration) for new members to self-organize in the dG world quickly
- Supporting a new member to channel and process tensions on request
- Organizing monthly Checkpoints with members to reflect on the match of organizational and individual needs
- Coaching the person in focus (pro-) actively with regards to possible, recommendable, desired personnel development activities including purpose fit, individual challenges, resource steering and learning opportunities
- Supporting a member to dance the act of balance that is needed to stay healthy and fulfill organizational needs.
- Providing professional leadership to @Evo Cats around professional consulting work
- Harvesting feedback from relevant roles to collect organizational view for Checkpoints
- Providing tasks to member in focus which are of relevance for realizing dG's purpose and supporting the partner's personal development.
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Accountabilities:
- Selecting and contracting venue for dG parties
- Triggering Event Logistics if support needed.
- Choosing a date, coordinating establishment of guest list and inviting guests in a timely manner.
- Documenting memorable moments (while censoring others).
- Updating birthday calendar
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Accountabilities:
- Developing and maintaining a semi-yearly virtual and in person peer review and feedback process to evaluate purpose-contribution of members
- Processing perceived imbalance of tier assignments or focus-time triggered by the peer evaluation and feedback process for purpose-contribution into Tier Assignment Committee
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Accountabilities:
- Organizing opportunities for dG tribe to share and exchange from heart to heart (e.g. buddy meet-ups, homegroups etc)
- Collecting feedback and adapting the process
Purpose:
All internal functions of dG are cared for and running smoothly
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Access to IT Tools
für ConfluencePurpose:
Members access to our fundamental IT tools is well administeredAccountabilities:
- Informing @Communication-Infrastructure about dG members needs for fundamental IT tools related to Member-Partner communications (e.g. email, slack), file storage (e.g. Google Drive), videoconferencing systems (e.g. Google Meet, Zoom) and office software (i.e. MS Office)
- Activating or deactivating accounts / access rights for fundamental IT Tools for new & transitioning dG members after beeing triggered by @People Operations Circle or @Offboarding and Transitioning Support